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Delivery Information

Delivery periods

The valid delivery times are displayed for each product. For foreign countries plus 5 working days.
The period for the delivery begins with payment in advance on the day after receipt of the payment or with cash on delivery or purchase on account on the day after conclusion of the contract to run and ends on the following fifth day. If the last day of the period falls on a Saturday, Sunday or a public holiday recognised by the state at the place of delivery, the next working day shall take the place of such a day.

Delivery periods for live fodder/plants

Shipping days are: Wednesday and Thursday
Orders / payments received by Monday, can be shipped in the same week. All other orders/receipts in the following week

Live food/plants

No shipping of live food or live plants below 10°C without winter packaging, which must be ordered separately. No dispatch of live food or live plants below -5°C (also with winter packaging). No dispatch by cash on delivery or abroad!
Shipping takes place only between 10-25°C.

Shipping companies

Depending on volume or weight we ship with DHL. Small packages (e.g. individual lamps, if necessary with GLS, DPD or HERMES). Usually for shipments up to 5Kg with DHL. Articles with forwarding agency dispatch take place with the cheapest daily current forwarding agent.
No cash on delivery shipping for goods longer than 110cm (e.g. fluorescent tubes).
No shipping to Packstations for small packages (XS)

Deliveries within Germany:

Under 75EUR order value: will be displayed in the shopping cart after selecting country/state/zip code and shipping service provider. Cheapest shipping for an XS package 3,95EUR Orders over 75,00EUR order value are free of shipping costs for one parcel (max 120x60x60cm/5kg).
Parcels over 5kg will be charged pro rata based on order value / weight.

Deliveries abroad:

We calculate the shipping costs (including VAT) to the EU (European Union) abroad according to shipping weight:
EU (European Union) States
Belgium, Bulgaria, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Aland Islands), France (except overseas territories and departments), Greece (except Mount Athos), Great Britain (except Channel Islands), Ireland, Italy (except Livigno and Campione d'Italia), Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (except non-European areas), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta and Melilla), Czech Republic, Hungary, Cyprus (except northern part).

Orders from 0 to 2kg = 17,20 €
Orders from 2.01 to 5kg = 19,60 €
Orders from 5,01 to 10kg = 25,80 €
Orders from 10,01 to 20kg = 31,95 €
Orders from 20,01 to 31,5kg = 42,25 €

From 50 EUR order value, the shipping amount is automatically reduced by 4.90EUR.

Parcel-capable Orders over 31kg are divided into several parcels and shipped with corresponding costs.
No dispatch of live food or live plants abroad
No shipping of forwarding goods abroad

Surcharges XL/XXL parcels

XL/XXL package from 117cm product length: 4-26,50EUR/package --> e.g. all 36W fluorescent tubes with 1200mm length or 58W fluorescent tubes with 1500mm length.
The amount depends on the country and will be calculated automatically and displayed in the checkout.
Minimum order: 2 fluorescent tubes (approx. the same length) due to breakage risk, also mixed.

We calculate the shipping costs (excluding VAT) to non-EU countries according to shipping weight:*

Switzerland, Lichtenstein, Vatican City, Andorra, Norway
orders from 0,00 to 5kg = 26,90 €
Orders from 5,01 to 10kg = 33,99 €
Orders from 5,01 to 20kg = 48,99 €
Orders from 20,01 to 31,5kg = 53,99 €

Parcel capable Orders over 31kg are divided into several parcels and shipped with corresponding costs.
*For non EU countries net shipping costs will be charged (without VAT)
Shipping condition is DAP
DAP = "Delivered At Place" means that the seller delivers when the goods are made available to the buyer on the arriving means of transport ready for unloading at the named place of destination. The seller bears all risks associated with the transport to the named place. Buyer shall bear the costs of import, customs and import VAT.

No dispatch of live feed or live plants abroad
No shipping of forwarding goods abroad

Surcharges XL/XXL parcels

XL/XXL package from 115cm product length: 4-26,50EUR/package (from 150EUR this surcharge does not apply) --> e.g. all 36W fluorescent tubes with 1200mm length or 58W fluorescent tubes with 1500mm length.
The amount depends on the country and will be calculated automatically and displayed in the checkout.
Minimum order: 2 fluorescent tubes (approx. the same length) due to breakage risk, also mixed.