Delivery information

Delivery times

For each product the valid delivery times are shown. For foreign countries plus 5 working days.
The period for delivery begins with payment in advance on the day after receipt of payment or with cash on delivery or purchase on account on the day after conclusion of the contract to run and ends on the following fifth day. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day shall take the place of such a day.

Delivery periods live food/plants

Shipping days are: Wednesday and Thursday
Orders/payments received by Monday, may be shipped the same week. All other orders/payments received the following week.

Live food/plants

No shipping of live food or live plants below 10°C without winter packaging, which must be ordered separately. No shipping of live food or live plants below -5°C (even with winter packaging). No shipping by cash on delivery or abroad!
Shipping takes place only between 10-25°C

Shipping company

Depending on volume or weight we ship with DHL. Small packages (e.g. EInzellampen, if necessary with GLS, DPD or HERMES). Usually for shipments up to 5Kg with DHL. Items with freight forwarding will be shipped with the cheapest daily carrier.
No cash on delivery for goods over 115cm in length (eg fluorescent tubes) or when shipping with freight forwarding!
No shipping to packing stations for small packages (XS)

Deliveries within Germany:

We calculate the shipping costs (including VAT) by weight / country and depending on the order value to get a fair scale.
In the checkout or shopping cart you can see the exact shipping costs by shipping provider. Cheapest shipping for an XS package for 3,95EUR
Orders from 75.00 € order value is one package (max 120x60x60cm/5kg) free shipping.

Parcel orders over 30kg will be divided into several parcels and shipped with corresponding costs.
Packages over 5kg will be charged proportionally based on order value/weight. The respective shipping costs up to 5kg will be charged.

Surcharges XL/XXL packages

XL package product length up to max. 122: Will be displayed after selection -- between 7.16- 26.78€ depending on shipping provider and surcharge type

XXL package from 125cm product length: Displayed after selection -- 7.16EUR/package DPD, 26.78€ DHL bulky goods surcharge

Minimum order: 2 fluorescent tubes (approx. same length) because of risk of breakage, also mixed

Deliveries abroad:

We calculate the shipping costs (including VAT) to EU (European Union)countries according to the shipping weight:
EU (European Union) countries
Belgium, Bulgaria, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Äland Islands), France (except overseas territories and departments), Greece (except Mount Athos), Great Britain (except Channel Islands), Ireland, Italy (except Livigno and Campione d'Italia), Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (except non-European areas), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta and Melilla),Czech Republic, Hungary,Cyprus (except northern part)

Orders from 0 to 2kg = 17,20 €
Orders from 2.01 to 5kg = 19,60 €
Orders from 5.01 to 10kg = 25,80 €
Orders from 10.01 to 20kg = 31,95 €
Orders from 20.01 to 31.5kg = 42.25 €

From 75 EUR order value, the shipping amount is automatically reduced by the amount for a parcel in Germany.

Parcel orders over 31kg will be divided into several parcels and shipped with corresponding costs
No shipping of live food or live plants abroad
No shipping of forwarding goods abroad

Surcharges XL/XXL packages

XL package product length up to max. 122: Will be displayed after selection -- between 7.16 - 26.78€ depending on shipping service provider and surcharge type

XXL parcel from 125cm product length: Displayed after selection -- 7.16EUR/parcel DPD, 26.78€ DHL bulky goods surcharge

Minimum order: 2 fluorescent tubes (approx. same length) due to risk of breakage, also mixed

We calculate the shipping costs (excluding VAT) to non-EU countries according to the shipping weight: *

Switzerland, Lichtenstein, Vatican City, Andorra, Norway
Orders from 0,00 to 5kg = 26,90 €
Orders from 5,01 to 10kg = 33,99 €
Orders from 5,01 to 20kg = 48,99 €
Orders from 20,01 to 31,5kg = 53,99 €

Parcel orders over 31kg will be divided into several parcels and shipped with corresponding costs.
*For non EU foreign countries net shipping costs will be calculated (without VAT)

Shipping costs calculated (without VAT)
Shipping condition is DAP
DAP = "Delivered At Place"/"Geliefert benannter Ort" means that the seller delivers when the goods are ready for unloading to the buyer on the arriving means of transport at the named place of destination.